Privacy Policy

Welcome to OsteosOnline

This privacy policy explains how OsteosOnline collects, uses and protects your personal data when you visit osteosonline.com. We operate in accordance with the General Data Protection Regulation (GDPR) and applicable national privacy legislation.

Who we are

OsteosOnline is a network of osteopathy practices active in Belgium and the Netherlands. We provide osteopaths with digital services including websites, visibility, AI assistants and practice management tools. For patients, we offer a platform to find and connect with certified osteopaths.

Website: osteosonline.com

What data we collect

Depending on how you interact with our website, we may collect the following data:

Waitinglist and contact forms

• Email address
• City or location

This data is collected when you voluntarily submit it through our waitinglist or contact forms. We use this information solely to follow up on your inquiry and to inform you about OsteosOnline services relevant to your area.

Analytics and usage data

• IP address (anonymized where possible)
• Browser type, device type, operating system
• Pages visited, time spent, referral source

We use analytics tools to understand how visitors use our website and to improve our services. Analytics data is processed in accordance with applicable consent requirements.

How we use your data

• To respond to your waitinglist submission or inquiry
• To send you a confirmation email when you join the waitinglist
• To improve our website and services
• To comply with legal obligations

We do not sell your personal data to third parties. We do not use your data for automated decision-making or profiling.

Third-party services

We use the following third-party services to operate our website:

• Vercel for website hosting
• Supabase for secure data storage
• Resend for transactional email delivery

Each of these providers processes data on our behalf and in accordance with their own privacy policies and GDPR commitments.

Data retention

Waitinglist data is retained for as long as necessary to process your inquiry, or until you request deletion. Analytics data is retained in accordance with the default retention periods of our analytics provider.

Your rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at the address below.

Contact

If you have questions about this privacy policy or wish to exercise your rights, you can contact us at: kris.coelus@osteosonline.com

Last updated: March 2026